BlueSnap (previously known as BlueSnap) is our reseller. BlueSnap is authorized to process credit card orders on our behalf.
Please note that on their web site, BlueSnap refers to us as 'the merchant'.
I need your address and bank details
You will be placing your Credit Card order through our reseller (BlueSnap). BlueSnap address is:
However, orders placed via PO/Bank Transfer are processed directly by us.
Where do I send the payment?
You need to send the payment to our reseller. Payment details will be listed on screen during purchase. You can send the payment to BlueSnap account ONLY after you procured a Quote from them.
I have a question. Should I contact BlueSnap of BioSoft?
Please contact us if you have questions related to the product, if you need technical support or if you have questions about product's price and volume discounts.
Please contact BlueSnap if you have problems WHILE purchasing (credit card not accepted, etc) or if you cannot locate your order. BlueSnap offer tool-free telephone support and services and is open 24/24 hours per day.
I need the W9 form. Where can I get it.
You can get the W9 form directly from BlueSnap web site: www.BlueSnap.com/BlueSnapW9.pdf
Customer Frequently Asked Questions
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