The Unlock Key

What is the Computer ID/Unlock Key?

To switch DNA Baser from trial mode to full working mode or to extend the trial period, you need a valid Unlock Key (also called 'license key' or just 'key'). The Unlock Key is nothing else than two small strings (numbers and letters). The key is generated by us based on your computer ID which is a 8 digits number generate by DNA Baser (see details below).

How to get your Unlock Key?

The registration process works like this:

• You send to us your computer ID
• We generate your key (based on this ID and on your name) and send it to you
• You enter the key into the program.

The process is detailed below. Please note that the registration process is different for Single-user and Multi-user (Network) customers. Please use the appropriate section below.

Unlocking the program (Single-user license)

1. Retrieve your computer ID and send it to us
   
   Start DNA Baser and press "Help->Register->Send computer ID" menu (see figure 1). DNA Baser will display an 8-digit string. This is your computer ID. You need to fill this ID in the "Key Request" form received after purchase and sent it to us.
   Note: Please make sure you are using the latest version of DNA Baser before asking a key.
   
   
2. Receive the unlock key
   
   Soon we will send you your unlock key. Enter your key into the program exactly as given to you.
   Hint: It may take several days until we will send your key. However, you can use the program immediately, using the temporary key sent to you after purchase.
   
   
3. Restart the program
   
   Restart the program. Hint: Is enough to restart only the DNA Baser program; not your entire Windows operation system.
   Enjoy.

Figure 1 - Obtaining computer ID.

Unlocking the program (Multi-user license)

1. Retrieve your computer ID and send it to us
   
   You need to send only one ID: the ID of your server.
   To get the ID, locate a file called "RegisterServer.cmd" in your DNA Baser folder and double click it to run it. DNA Baser will display an 8-digit string. This is your computer ID. You need to fill this ID in the "Key Request" form received after purchase and sent it to us.
   
   
2. Receive the unlock key
   
   Soon we will send you your unlock key. Use the "RegisterServer.cmd" command to start DNA Baser in server mode and enter the key!
   
   
3. Start the client(s)
   
   Start DNA Baser in 'client' mode on your client machine(s). The client(s) will connect to the server and download the key. If the key does not work, please see the Troubleshooting section and make sure you entered the key exactly as provided.

Note: the above procedure works ONLY if you have the proper edition (the Network edition) of DNA Baser installed. 

How to enter your key into the program?

To enter the key, use the 'Receive the unlock key' menu (figure 2). Please enter key (the green text) exactly as given to you. Both the "name" and "key" fields must be filled unaltered. The 'Name' field does not necessary contain your name. It can be any other value provided BY US. This is especially true for temporary and trial keys.

This key will switch the version that you have installed from "trial" to "purchased".

Figure 2 - Entering the key.

Troubleshooting key-related problems

Your key is not recognized or you have problems entering the key? Please see diagram in this page.